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Returns

Easy returns, for any reason.

  • Please send your dress back within 14 days of purchase (30 days for international orders) for a full refund to the original payment method, minus the cost of return shipping.
  • Items not eligible for return, exchange, or store credit:
    • Final Sale items. These items will be clearly marked as such and will clearly state that they are not eligible for return.
    • Worn, washed, or altered items. Items must be in original condition, without any marks or scents, in the bag, and with the hang tag still attached.
    • Gift Cards are not eligible for return and may not be exchanged for cash unless required by law.

Holiday Returns

We are happy to extend the return period to account for Christmas gifts. If you wish to purchase a Paris Bloom dress as a gift, the return period will extend through the New Year. After that period, our return policy will revert back to 14 days.

Thank you, and Merry Christmas!

Exchanges

Exchanges are offered for the same dress in a different size, or for a different dress.

  • Exchanges are eligible for free shipping both ways on your first exchange (US Only. International exchanges will be charged for shipping).
    • After your first exchange, we ask that you pay for shipping.
  • We cannot accept returns on an exchanged item. Exchanged items are eligible for in-store credit only.
  • Items not eligible for return, exchange, or store credit:
    • Final Sale items. These items will be clearly marked as such and will clearly state that they are not eligible for return.
    • Worn, washed, or altered items. Items must be in original condition, without any marks or scents, in the bag, and with the hang tag still attached.
    • Gift Cards are not eligible for return and may not be exchanged for cash unless required by law.

Shipping

In-stock items ship the same or next business day.

Standard Free Shipping takes 3-5 days, sometimes longer for more remote shipping zones.

Expedited Shipping costs $5 and takes 2-3 days to most of the United States.

International shipping may, in rare instances, take up to one month. Expect 7-14 days on average.

After your order has shipped, we will provide a tracking number. Visit the provided tracking number link to get the best update regarding the status of  your package.

Paris Bloom is not responsible for items lost during transit, however we will do our best to work with you and the shipping company to resolve the issue.

International orders will also receive a tracking number, but please note that the tracking may end after USPS has transferred the package to the final country's delivery company.

Secure Payment

Our checkout page is secure. We accept credit cards through Stripe or PayPal, both well-known, secure online payment processors. Both are PCI compliant and offer the best security available for online payments.

Paris Bloom may store a payment token allowing you to save payment methods, but the capture and processing of your credit card information is never processed or saved on our servers.

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